Back to previous page

“When I’m loading a game, a java error occurs or a small rectangular box with colored shapes appears instead of the game”

Windows 2000 and Windows XP users

Most Windows 2000 and Windows XP systems do not have Java installed. To learn how to obtain to the latest version of Java, go to “Java Runtime Solution” section at the bottom of the page in the following Microsoft Product Support Services Knowledge Base article.

http://www.microsoft.com/mscorp/java/

Important Note:  Microsoft cannot vouch for the security and reliability of solutions offered by other companies.

Enable Internet browser options to play the game

A game will not load if ActiveX controls are disabled in Internet Options. The quickest way to enable these controls is to reset your computer system’s Security Settings to the default system settings. To learn how to reset your computer system’s Security Settings, just click:

Enable cookies in the Internet browser settings

Try the game again.

Tell us what you think about this support article.