| | | |
| 
|  Back to previous page
| |
|
|
|
| | |
| “Graphics controller troubleshooting” | |
| | |
| Adjust hardware acceleration | |
| | |
| | First, enable Hardware Acceleration on your video or graphics adapter. | |
| | | |
| | Step 1 | |
| | | |
| | Click Start, point to Settings, and click Control Panel. In Windows XP, just click Start and then Control Panel. If the Control Panel window is empty, click View all Control Panel Options in the left section of the window to show all the icons. | |
| | | |
| | Step 2 | |
| | | |
| | Double-click Display. In Microsoft Windows XP, you may need to click Appearance and Themes and then Display. | |
| | | |
| | Step 3 | |
| | | |
| | Click the Settings tab and then the Troubleshoot, Troubleshooting or Performance tab. | |
| | | |
| | Step 4 | |
| | | |
| | Set the Hardware Acceleration to Full by moving the slider. | |
| | | |
| | Step 5 | |
| | | |
| | Click Apply and then OK | |
| | | |
| | Step 6 | |
| | | |
| | Click OK again to close Display Properties. | |
| | |
| Update video card drivers | |
| | |
| | Many video-related issues can be resolved by updating the drivers and/or bios for your computer system’s video card or graphics controller. These video card driver updates improve a computer’s overall performance. To obtain the latest drivers and/or bios available for your video card or graphics controller, contact your computer manufacturer or video card manufacturer for assistance. To locate your video card’s make and model and manufacturer’s website, follow the steps below. | |
| | | |
| | Step 1 | |
| | | |
| | Click Start, then Run, and type: DXDIAG | |
| | | |
| | Step 2 | |
| | | |
| | Click OK. | |
| | | |
| | Step 3 | |
| | | |
| | In the DirectX Diagnostic tool, click the Display tab. | |
| | | |
| | Step 4 | |
| | | |
| | The video card manufacturer and chipset will be listed on this tab. | |
| | | |
| | Step 5 | |
| | | |
| | To update your video card and/or sound card, contact your computer manufacturer or the video card or sound card manufacturer. For information about how to contact the manufacturer of your sound card or video adapter, click the appropriate Microsoft Knowledge Base article number in the following list: | |
| | | |
| | 65416 Hardware and Software Third-Party Vendor Contact List, A-K | |
| | | |
| | 60781 Hardware and Software Third-Party Vendor Contact List, L-P | |
| | | |
| | 60782 Hardware and Software Third-Party Vendor Contact List, Q-Z | |
| | | |
| | | | |
| | | | |
| | Tell us what you think about this support article. | |
| | | |
| | | |
| | | | | | | |
