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Adobe^® Flash Player errors

Some Messenger games were designed to be viewed with Adobe Flash Player. If you encounter multiple errors with the Flash Player, follow these steps to uninstall and reinstall the player.

Remove Adobe Flash Player through Control Panel

Step 1

Close any programs you have open on your computer.

Step 2

Click Start and then Control Panel.

If the Control Panel window is empty, click View all Control Panel Options in the left section of the window to show all the icons.

Step 3

In Windows XP, click Add/Remove Programs.

In Windows Vista, click Programs and then in the Programs & Features section, select Uninstall a program.

Step 4

Remove Adobe Flash Player.

If the program is not listed here, view this Adobe support article:

Uninstall Adobe Flash Player*

Install Adobe Flash Player

The latest version of the player is available here:

Adobe Flash Player Download Center*

Important Note:  Microsoft cannot vouch for the security and reliability of solutions offered by other companies.

Verify Adobe Flash Player is working

To ensure the Flash Player is working correctly on your system, view the following page:

Test Adobe Shockwave and Flash Players*

If your player is not working correctly (you will not see this ad), please contact Adobe customer support* for assistance.

*Please note that clicking the above links will take you to the Adobe Web site.

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