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“MSN Messenger Instant Clubhouse Games Billing FAQ”

Customer support contact information

If you encountered a technical issue or have a billing question, please view the customer support information page.

Questions may include:

·         My credit card was declined.

·         I show a charge for a game I didn’t buy or was charged the wrong amount.

·         I paid for the game; yet, I receive a trial expired message.

·         The game opens to an error message that I was unable to resolve in the Messenger Support FAQs.

Cancel a MSN Messenger Instant Games Clubhouse subscription

To cancel your MSN Messenger Games Clubhouse subscription, follow these steps

Step 1

Go to your Purchase History Page

Step 2

Click sign in with your Messenger account.

Step 3

Click Cancel by your game subscription.

Credit Card information

·         MSN Games accepts Discover Network (US only), MasterCard, Visa, and American Express.

·         The purchase will appear as "MSN Subscriptions" on your credit card statement.

·         You may be required to pay tax or other handling charges for a game. These charges will appear during the purchase process. European Union VAT is a general consumption tax assessed on the value added to goods and services only for EU citizens. For more information about VAT click: Value Added Tax (VAT).

Game Refunds

Subscriptions are non-refundable.  However, all of our games come with a 14-day free trial, so we recommend that you take advantage of the trial to make sure that you can access the game and enjoy playing it before you make your purchase.

MSN Messenger Customer Support

If you or your friend need to report a problem you are having with MSN Messenger (not a specific game issue), contact MSN Messenger technical support.